Chase Bank Reviews

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Phil Grant: Mary Brighton does excellent work. She helped me through the awful review of Medicare choices. She knew what was best in my interests. She knows her job – fluent in all aspects of the insurance industry. Calm, patient and responded immediately to my requests. Now one year later, she is exactly as I remember – ready to assist, no matter how big or small. I am so fortunate to have found her!!!

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Pamela Richardson: Robin Trump at Chase Bank has taken care of my taxes for the past 4 years. Conveniently located in Noe Valley, they offer weekend appointments that are super helpful. Both, Judith and Robin have responded promptly to my emails/questions even during non-tax season. Overall, Chase Bank are very reliable and a pleasure to work with!

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Bill Atkinson: I really had no idea one bank could be better than another. Then I needed some customer service from Bank of America and was sent down a torturous spiral of getting stuck on hold, getting transferred from one department to another and then getting no return calls. I finally got so fed up that I switched, Chase Bank has been SO MUCH BETTER. Try it, you’ll see. Some reviews here say here that they are owned by Chase Bank, which is not correct (it was briefly but they are now an independent bank). It’s always a bit of a pain getting all the direct deposits changed from one bank to another, but I am SO glad I did. I promise you’ll be glad you did. Yes, they do have a higher deposit minimum, so if you run your account close to zero, or go into overdraft a lot, this isn’t the place for you.

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